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This book discusses three levels of e-government and national strategies to reach a citizen-centric participatory e-government, and examines how disruptive technologies help shape the future of e-government. Meer
Over the last fifty-plus years, the increased complexity and speed of integrated circuits have radically changed our world. Today, semiconductor manufacturing is perhaps the most important segment of the global manufacturing sector. Meer
Recipient of the 2019 IISE Institute of Industrial and Systems Engineers Joint Publishers Book-of-the-Year Award
This is a comprehensive textbook on service systems engineering and management. Meer
This research monograph summarizes a line of research that maps certain classical problems of discrete mathematics and operations research - such as the Hamiltonian Cycle and the Travelling Salesman Problems - into convex domains where continuum analysis can be carried out. Meer
This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan’s perspective. As the global economy becomes more connected and competitive, many economies depend the service sector on for growth and prosperity. Meer
Just because a problem is invisible doesn’t mean it’s not affecting your operation. While communication, distance, and culture are often ignored as real threats to your results, these unnoticed forces are negatively affecting companies that operate internationally. Meer
This book will address key organizational issues that must be considered and addressed when implementing Lean business practices. The book offers solutions for many of the challenges, provides a resource that leaders can use in addressing cultural and regulatory issues, provides means to address the associated people issues and the challenging task of knowledge retention and succession planning. Meer
The role of quality assurance is to ensure that once a specification has been agreed, every product and every production run meets that standard.
The Fundamentals of Quality Assurance in the Textile Industry describes how quality professionals in the apparel industry coordinating with overseas factories can ensure excellence. Meer
Today, engineering systems are an important element of the world economy and each year billions of dollars are spent to develop, manufacture, operate, and maintain various types of engineering systems around the globe. Meer
Historically, the term quality was used to measure performance in the context of products, processes and systems. With rapid growth in data and its usage, data quality is becoming quite important. Meer
This book shows how to identify potential design errors and modify procedures in the design process to mitigate design-induced error. Real life examples are used to demonstrate the points being made. Meer
Acceptance Sampling in Quality Control, Third Edition presents the state of the art in the methodology of sampling while integrating both theory and best practices. Meer
Design and build innovative, custom, data-driven Alexa skills for home or business. Working through several projects, this book teaches you how to build Alexa skills and integrate them with online APIs. Meer
This book outlines a possible future theoretical perspective for systemics, its conceptual morphology and landscape while the Good-Old-Fashioned-Systemics (GOFS) era is still under way. Meer
Improving Risk Analysis shows how to better assess and manage uncertain risks when the consequences of alternative actions are in doubt. The constructive methods of causal analysis and risk modeling presented in this monograph will enable to better understand uncertain risks and decide how to manage them. Meer
Current organizations underperform due to silo thinking. Artificial barriers frustrate efforts and perpetuate an organizational model no longer adequate for the complexity of the current business world. Meer
The roles of corporate and public stewards and the nature of their social contract with society have been changing over the past two centuries, and those changes have accelerated in recent decades. Meer
This book outlines a possible future theoretical perspective for systemics, its conceptual morphology and landscape while the Good-Old-Fashioned-Systemics (GOFS) era is still under way. Meer
This book deals with the present and future situation with Quality and Safety management Systems (QMS and SMS). It presents new ideas, points to the basic misunderstandings in the two management systems, and covers a wide range of industries, as well as providing a practical assessment of scientific theory. Meer
“There is no strategic investment that has a higher return than investing in good pricing, and the text by Gallego and Topaloghu provides the best technical treatment of pricing strategy and tactics available. Meer
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