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In today's retail environment, characterized by product proliferation, price competition, expectations of service quality, and advances in technology, many organizations are struggling to maintain profitability. Meer
Since the mid-1980s two crises have overtaken governance of the American corporation - the loss of competitiveness in the 1980s and the loss of investor trust in financial management in the late 1990s. Meer
This book explores the relationship between the management of creativity and creative approaches to management.
Challenges the stereotypical opposition between creatives and suits . Meer
This book explores the relationship between the management of creativity and creative approaches to management.
Challenges the stereotypical opposition between creatives and suits . Meer
Shows the phenomenal success of the positive-deviance approach in alleviating some of the world's toughest, most complicated and diverse problems such as malnutrition in Vietnam, female circumcision in Egypt (a practice dating back thousands of years), and the rise of MRSA infections in hospitals around the world. Meer
Offers immediate solutions to the challenges managers face on the job everyday. This features handy tools, self-tests, and real life examples to help you identify strengths and weaknesses and hone critical skills. Meer
Provides a framework for building a business case. This book helps you learn how to: define the opportunity you want to address in your business case; identify and analyze a range of alternatives; recommend one option and assess its risks; create a high-level implementation plan for your proposed alternative; and, more. Meer
The spread of capitalism worldwide has made people wealthier than ever before. But capitalism's future is far from assured. This title argues that while governments must play a role, businesses should take the lead. Meer
Why do top business schools espouse mission statements that promise to 'educate the leaders of the future' - yet fail to give leadership its intellectual due? Meer
Published on behalf of the Chartered Institute of Building and endorsed by a range of construction industry institutes, this book explains the underlying concepts of value and risk, and how they relate to one another. Meer
The Three Faces of Leadership takes readers inside the minds of CEOs who have been celebrated by the Harvard Business Review over the last decade of the twentieth century. Meer
The Three Faces of Leadership takes readers inside the minds of CEOs who have been celebrated by the Harvard Business Review over the last decade of the twentieth century. Meer
In light of increasing economic and international threats, military operations must be examined with a critical eye in terms of process design, management, improvement, and control. Meer
Leadership Development & Practice engages with contemporary debates and issues by drawing together some of the most important and influential research from the related domains of leadership practice and leadership development. Meer
The growing complexity of today’s interconnected systems has not only increased the need for improved information security, but also helped to move information from the IT backroom to the executive boardroom as a strategic asset. Meer
This three-volume set brings together the key literature exploring the impact of leadership on creativity and innovation and the mechanisms by which leaders influence creativity and innovation in organizations. Meer
Robin Wensley explores all the basic analytical approaches required to inform a sound analytical approach to practical issues in the management of human organisations. Meer
The new edition of this classic textbook in change management offers a lucid and engaging guide for readers through the technological, organizational and people-oriented strategies that managers use to implement change. Meer
The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and implementations related to service science from various perspectives. Meer
Service Design and Delivery provides a comprehensive overview of the increasingly important role played by the service industry. Focusing on the development of different processes employed by service organizations, the book emphasizes management of service in relation to products. Meer
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