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Workplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. Meer
"A terrific and timely book that makes a compelling case for fundamentally rethinking how your business communicates. Recommended!"
Jay Baer, founder of Convince & Convert and author of Hug Your Haters
"Once upon a time, storytelling was confused with talking at people. Meer
The fourth edition of Effective Negotiation provides a practical and thematic approach to negotiation and mediation in professional contexts. Drawing on research and extensive teaching and practical experience, Fells and Sheer describe key elements of negotiations and explain the core tasks involved in reaching an agreement: information exchange, solution-seeking and concession management. Meer
How are women transforming the practice of leadership in the 21
st century?
Enlightened Power is a first–of–a–kind book that answers this question––and forever changes the traditional notions involving women in leadership. Meer
Discover the secrets to influencing the performance of the people you lead
Managers don′t get paid for what they do but rather for the performance of their people; therefore, a manager′s most important job is coaching behaviors in order to improve performance. Meer
This groundbreaking book is based on an innovative model developed by David Shore that serves as the foundation for his Forces of Change program.
Forces of Change offers an invaluable guide and sourcebook for the latest thinking on how organizations and their leaders can navigate an ever–changing health care marketplace. Meer
Enterprise Risk Management in Finance is a guide to measuring and managing Enterprise-wide risks in financial institutions. Financial institutions operate in a unique manner when compared to other businesses. Meer
Catering: A Guide to Managing a Successful Business Operation, Second Edition provides the reader with the tools to fully understand the challenges and benefits of running a successful catering business. Meer
Suitable for skin care professionals interested in expanding their knowledge and technical skills, whether a long-term practitioner learning techniques and technologies, this text includes interviews with professionals spanning decades of esthetic education and experiences in a variety of settings ranging from travel and tourism. Meer
In a wide-ranging and provocative new study, Bert A. Spector provides a critical analysis of past and present theories of leadership. Spector asserts that our perception of leadership influences who we vote for, who we hire and promote, and ultimately, who we choose to grant our authority to. Meer
A Roadmap for Transforming Ambition into Achievement
In the sea of thrown–together, stereotypical leadership advice, Julia Tang Peters Pivot Points stands out like a beacon. Meer
This book is based on a simple, obvious point: leadership roles should be filled by people who deliberately decide they want to be in them. Yet many executives and managers find that they have become leaders by default rather than as a result of a personal choice. Meer
Is your company run by a team with no name?
At the top of every organization chart lies a myth that a Senior Management Team makes a company′s critical decisions. Meer
The 3
rd Edition of
Resorts: Management and Operation is a summary of almost 30 years of thought, analysis, and research into the field of resort management written from a business viewpoint yet takes into account the unique structure of resorts. Meer
STAYING THE COURSE AS A CIO: HOW TO OVERCOME THE TRIALS AND CHALLENGES OF IT LEADERSHIP
The shelf–life of a Chief Information Officer can be shockingly short. Meer
This book is meant to provide a glimpse into differing facets of organizational management that allows for continued success through refinement of skills promoting operational awareness in today’s rapidly evolving world of business. Meer
This book is meant to provide a glimpse into differing facets of organizational management that allows for continued success through refinement of skills promoting operational awareness in today’s rapidly evolving world of business. Meer
Now more than ever, marketing is assuming a key boundary-spanning role—a role that also redefined the composition of the marketing organization. Meer
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